Legal

Privacy Policy.

Draft: not yet legal advice. This template must be reviewed and adapted by a qualified lawyer (UAE and any other relevant jurisdictions) before it is published. Company details in [brackets] need completing.

Last updated: [Date] · Applies to [website domain]

This policy explains what personal information [Legal company name] ("Storytellers", "we", "us") collects when you visit [website domain] or contact us, how we use it, and the choices you have.

1. Who we are

[Legal company name] is a company registered in Dubai, United Arab Emirates, under trade licence number [Trade licence number], with its registered address at [Registered address]. For privacy questions, contact us at [email].

2. Information we collect

Information you give us

  • Contact details you submit through our forms, email or messaging apps: name, email address, phone number, company name.
  • Project information you choose to share, such as budget, timeline and your message.
  • Your email address if you subscribe to our newsletter.

Information collected automatically

  • Technical data such as IP address, browser type, device type and pages visited, collected through cookies and similar technologies (see section 5).

Information from others

If someone refers you to us, or you interact with our social media profiles, we may receive basic contact or profile information from those sources.

3. How we use your information

  • To reply to your enquiry and prepare proposals.
  • To deliver and manage services if you become a client.
  • To send our newsletter, if you subscribed (you can unsubscribe at any time).
  • To understand how our website is used and improve it.
  • To comply with legal, tax and accounting obligations.

We process personal information where it is necessary to respond to your request or perform a contract with you, where we have a legitimate interest in running and improving our business, where you have given consent (for example, newsletter sign-up or non-essential cookies), or where the law requires it. [Lawyer to confirm the applicable framework, e.g. UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, and the EU/UK GDPR if applicable.]

5. Cookies and analytics

We use essential cookies needed for the website to work and, with your consent where required, analytics cookies to understand visits in aggregate. Current tools: [list analytics / tag manager / embedded services]. You can control cookies through your browser settings and [cookie banner, if implemented].

6. Who we share it with

We don't sell personal information. We share it only with service providers who help us run our business, such as website hosting, email, form handling, CRM and analytics providers ([list providers]), and only as needed for them to provide their services. We may also disclose information if required by law.

7. International transfers

Some of our service providers may store or process data outside the UAE. Where this happens, we take reasonable steps to ensure your information is protected in line with applicable law. [Lawyer to confirm transfer mechanisms.]

8. How long we keep it

We keep enquiry information for up to [X months/years] if no project follows, client records for as long as required for legal and accounting purposes ([X years]), and newsletter data until you unsubscribe.

9. Security

We use reasonable technical and organisational measures to protect personal information, including access controls and reputable service providers. No method of transmission over the internet is completely secure.

10. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict certain processing, withdraw consent, and request a copy of your data. To make a request, email [email]. We will respond within [X] days.

11. Children

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect information from children.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.

13. Contact

[Legal company name], [Registered address], Dubai, United Arab Emirates. Email: [email]. Phone: [phone].